Whether you live in Australia, Canada, Japan, Spain, Nigeria, Saudi Arabia, or anywhere in the world for that matter, today’s healthcare requires trusted, accurate and secure data to meet the goals of transformation. Information is essential to meeting these goals because transformation activities impact better care, operational efficiency, controlling costs, and consumer engagement. Key to Read more about White paper from IFHIMA amplifies the role of Information Governance in HIM[…]
I am frequently asked whether an EMPI or Identity component from a EHR vendor can sufficiently handle the complex needs of patient identification. There’s never a simple answer. Rather, organizations should ask several questions, including: Are you addressing person or patient data? First and foremost, organizations must ponder what type of data they need in Read more about Choosing the right EMPI: 4 key questions[…]
Recently I gave a keynote presentation at the CIOX Health Education Summit sharing innovations in healthcare. As the Cloud becomes pervasive and digitization of data is the norm, how do we as HIM professionals ensure information governance practices are in place to support high quality, trusted data for transformative, artificial intelligence (AI) technologies? Through my Read more about HIM in the Cloud Era: Making the Most of AI and Information Governance[…]
Today it is extremely problematic when patient identification data does not allow the automatic linking of records to support care coordination, analytics, research, or value-based reimbursement activities. Healthcare organizations, especially medium to larger ones, have tens of thousands to hundreds of thousands of records that can’t automatically be resolved and require expensive human resources that Read more about Let’s Talk Innovation in Patient Identification[…]
I attended the IBM Chief Data Officer (CDO) Summit in San Francisco in late March and was inspired by the speakers who shared insights, stories, and even lessons learned from lack of success. There were so many solid points to ponder, but I’ve distilled my takeaways into these nuggets. What’s in it for me to Read more about Why Use Data? CDOs Share Their Insights[…]
If your provider identities are “just a little wrong,” is that okay? I recently discussed managing provider identities with For the Record, highlighting an issue that does not get the attention it deserves. But provider identities can’t be ignored – they have a profound impact on value-based reimbursement, compliance, and analytics. And as Stephanie Luthi-Terry Read more about Beyond NPI: Unraveling Provider Identity Complexity[…]
Given the current state of healthcare policy, finance, industry mergers/dissolutions, and much more, you might think this would be a good time for a long, quiet pause – but we all know that’s not practical. Instead, let’s consider another approach, borrowing from Robert Frost’s “The Road Not Taken.” I particularly like these lines, as I Read more about Pick Your Path: Meeting Goals in 2017[…]
HIMSS17 promises to be another mega HIT show for the diverse healthcare ecosystem, and it will be easier than ever to get lost in the maze of educational sessions, keynotes, exhibit booths, and social functions. But, make sure you register TODAY and find your way to the IMT reception on Tuesday evening. The topic, “To Read more about HIMSS17: To Master Uncertainty You Need to Know Your Patients[…]
Disruption can be positive, whether it’s carefully planned or accidental. I was recently in Japan at the IFHIMA 18th Congress giving an information governance presentation. I used the term “disruption,” drawing questions from the multinational crowd – the term can be perceived as negative in many societies and cultures. I assured my moderator that while Read more about Seizing Opportunity Within Disruption[…]
Wow, everyone really brought their best to the webcast, Healthcare Demands Better Patient Identification. My fellow presenters and the attentive participants added so much to the topic. It’s a good thing we allowed for fifteen minutes of questions at the end, as they kept rolling in. Michelle Majerus, Director of HIM and Privacy Officer at Read more about Olmsted Medical Center Achieves Accurate Patient Identification – The First Time[…]
Where we come in
Trusted, governed data is required by a modern, agile healthcare ecosystem that uses the big data it generates to engage consumers to achieve wellness, and deliver higher quality care. Simply stated, without trust in the data that is being used for care delivery, payments, analytics and research, organizations may be spending millions of dollars in activities that will be suspect if they are build on poor data quality
Establishing trust in person data and creating the holistic, 360 degree view of this data, is foundational to activities undertaken by care delivery and wellness organizations, payers and health plans, and public entities such as health and human services. Provider level data, whether individual or organizational, is particularly important in today’s quality measurement and value-based payment plans.
Governance is essential to building this trust, as data users must be able to trust the lineage of data, understand how quality has been established or enhanced, and integration strategies have been applied to the vast amounts of data being produced. Organizations must continually assess whether data is “fit for purpose” and apply governance and stewardship to ensure the data provides the insight to meet strategic and operational needs.
Gaining Insight from Data
Today organizations are striving to understand and execute on the belief that data is a valuable, strategic asset . To be valuable, data must be accurate and accurate data leads to in-sights that will help an organization deliver high quality services while controlling costs and engaging the consumer.
Master Data Management (MDM), whether person,,, member, provider or location oriented, is where organizations start to build trusted data to meet enterprise goals…
Enterprise Master Person or Provider Index (EMPI)
EMPIs have existed in healthcare for more than two decades providing a single view of person or provider data for care delivery or financial purposes.
Data Stewardship and Remediation
Applying stewardship or remediation activities to data ambiguity challenges is frequently one of the priority steps in building high quality, trusted data….
Information Governance Consulting
Building a governance strategy to ensure trusted data can vary considerably based upon the corporate maturity and control, and the organization’s desire to govern data at an en-terprise level…
Frequent contributor to blog sites including IBM Big Data Hub and IBM Healthcare Insights, as well as other sites and peer-reviewed publications.
Presented at HIMSS, HIMSS Asia Pacific, AHIMA, CHIA, state HIM associations, other industry and technology conferences.
Has worked with over 20 provinces, regions, and countries in North America, Asia, and Australia in developing strategy for establishing high quality data.
Innovator in leading multiple organizational departments including HIM, case management, trauma and cancer registry, risk management.