Wow, everyone really brought their best to the webcast, Healthcare Demands Better Patient Identification. My fellow presenters and the attentive participants added so much to the topic. It’s a good thing we allowed for fifteen minutes of questions at the end, as they kept rolling in.
Michelle Majerus, Director of HIM and Privacy Officer at Olmsted Medical Center in Rochester, MN, shared many of her team’s experiences and results from implementing an EMPI and active registration search that uses a probabilistic algorithm. IMT’s Corinne Blair also shared her perspectives on the benefits of improving patient identification. Here are some highlights:
Launching a new system with accurate data is vital to getting the most from a new system, thus many vendors require organizations prove the quality of patient identifiers prior to data loading. Michelle explained that with trusted, active registration search in place, the resulting accurate, linked data is high quality – and can be ported to new systems.
Michelle also shared that better fraud detection stems from Olmsted’s active registration solution. With the sophisticated search seamlessly integrated to the registration system, the registration staff can see more data about an individual across the Olmsted enterprise, validate information, and then, with a simple keystroke, integrate the data into the registration pathway.
Michelle and I also talked about the data explosion and the resulting demands on the patient identity data. These demands range from population health and analytics to patient portals and value-based reimbursement. Clearly, the stakes for accurate, trusted data have never been higher as organizations address population health, analytics, consumer engagement, and the transition to value-based payments – all of which hinge on high-quality data.
Integrating Enhanced Search
Participants asked several questions about the available options for active registration/enhanced search. While IMT’s Corinne Blair presented Resolve:ID as the solution for systems that don’t support more “modern” approaches, she shared that many clients are using PIX queries (IHE profile), API calls, and HL7 messaging to achieve similar results.
Audits and Logging of Data
Resolve:ID enables organizations to audit and log all transactions to reflect who has accessed, seen, or changed data. This is certainly an essential security and privacy concern, and Resolve:ID was designed to support this fundamental need.
Standardized addresses may be important for reporting to external agencies, or quality performance organizations. Resolve:ID can support this standardization, giving you trusted data in a consistent format.
My personal thanks to IMT for being invited to participate. Webcasts are always a great learning experience, and this was no exception!