Seizing Opportunity Within Disruption

Disruption can be positive, whether it’s carefully planned or accidental.

I was recently in Japan at the IFHIMA 18th Congress giving an information governance presentation. I used the term “disruption,” drawing questions from the multinational crowd – the term can be perceived as negative in many societies and cultures.

I assured my moderator that while disruption can sometimes be seen as a negative, I believe it presents a unique opportunity to apply sound management principles to make positive changes. When you have the agility to take advantage of disruption, you can use that opportunity to be innovative. In fact, smart organizations sometimes purposefully create disruption to give them room to try new ideas or methods.

As I prepare for my remarks in the upcoming IMT webcast on November 9th, I’m thinking through how disruption is fueling industry transformation. A good example is software upgrades for IBM MDM (master data management).

Every few years, business and technology stakeholders have to upgrade their software. (In some cases, this happens yearly.) While upgrades can be painful and resource intensive, I’d like to challenge us to think of them as a prime opportunity for positive disruption. Specifically, in the case of MDM and the content IMT will be sharing, I’ll advocate for stakeholders to consider several ideas to really take advantage of their next planned upgrade disruption.

As you plan for your upgrade, ask yourself:

  • Are you using the MDM software to automate a workflow that then delivers higher data quality and an integrated, traceable communication channel?
  • Are you ensuring that your data is “fit for purpose” for the strategic and operational challenges your organization must address?
  • Have you considered how to minimize downtime and resources, perhaps through cloud services or an appliance-approach for hardware and software?
  • Have you inventoried all the stakeholders currently using today’s mastered data, and potential users for the next 2-3 years, and taken their requirements into consideration? Have you brought them together to talk about their collective needs?
  • Have you considered how strategic goals and market transformation (cloud, value-based reimbursement for healthcare, compliance requirements, market consolidation, and data integration) will impact the needs for trusted, governed data?

By thinking through these questions ahead of an upgrade, you can look for opportunities to make positive changes that can benefit diverse stakeholders. During the November 9 webinar, IMT will outline new services that promote the disruption, innovation, and agility needed to help address these questions.

Don’t dread your next upgrade. Instead, think strategically and use the upgrade opportunity to be disruptive and innovative — and ensure you’re getting the maximum value from your MDM investment.