March 29, 2016

Our Story

lorriane-3-11Lorraine Fernandes is an international and domestic thought leader, accomplished author and respected public speaker on topics related to technology’s role in healthcare transformation. Lorraine is on the Board of Directors for the International Federation of Health Information Management Associations (IFHIMA) and serving as the President Elect of IFHIMA.  Lorraine is recipient of the American Health Information Management Association (AHIMA) 2013 Pioneer Award and 1998 Discovery Award and California Health Information Association (CHIA) 2002 Distinguished Member Award.

She has published numerous articles and blogs, and presented domestically and internationally on using information technology for the improvement of individual and population health, and creating a single view of citizen records for health and social services. Lorraine is expanding industry and customer views on the value of Big Data and analytics, population health, and the importance of information governance as healthcare embraces Big Data.

Lorraine has in-depth knowledge about healthcare analytics, information governance and data exchange from a healthcare organizational and jurisdictional perspective.  Additionally, she has expertise in patient, provider and citizen identification related to citizen-centric services, population health, electronic health records and customer satisfaction.

Lorraine is Principal and Founder of Fernandes Healthcare Insights.  Previously she was Global Healthcare Ambassador for IBM Analytics, specializing in information integration and governance.  She joined IBM through the acquisition of Initiate Systems, Inc., where she served as vice president and healthcare ambassador to its domestic and global strategic clients. She has held numerous managerial and strategic roles at healthcare organizations.

Industry Experience

  • Global Healthcare Ambassador, IBM (2010-2016)
  • Vice President of Healthcare, Initiate Systems (2002-2010)
  • Vice President, Madison Information Technologies (1998-2002)
  • Vice President Business Development, Integrated Clinical Data (1990-1998)
  • Director HIM, Case Management, Clinical Registries at various healthcare organizations (1980-1990)


  • Journal of AHIMA, April 2016, “IFHIMA Organizing a World of HIM”
  • Perspectives in Health Information Management, Spring 2015, “Accurate Patient identification-A Global Challenge”
  • AHIMA Practice Brief, April 2014, “Managing the Integrity of Patient Identity in HIE”
  • Journal of AHIMA, October 2012, “Big Data, Bigger Outcomes”
  • IBM Big Data Hub
  • IBM Healthcare Insights
  • AHIMA, JAHIMA: “IFHIMA Organizing the World of HIM” April 2016
  • HIT Exchange Magazine: A World of Difference in Healthcare Data Exchange, 2011
  • InfoManagement Direct: Improving Health Care Data with MDM and Data Governance, 2011
  • AHIMA, JAHIMA: Many Roads to Data Exchange, 2010
  • Government Health IT: States Must Cultivate Their Gardens, 2010
  • AHIMA, JAHIMA: Data Governance & Data Stewardship: Critical Issues in the Move Toward EHRs & HIEs, 2009
  • Government Health IT: Slicing the Meaningful Use Pie, 2009
  • HIMSS: Contributing author for Patient Identity Integrity, white paper, 2009

Public Speaking Engagements

  • Washington State HIM Association 2016: Information Governance in the Next Frontier of Cloud and Cognitive Computing
  • AHIMA Information Governance Summit, Closing Keynote, “Information Governance in the Era of Cloud and Cognitive Computing”, November 2015, Chicago
  • HIMAA, “Information Governance: HIM Meets the Challenge”, October 2015, Sydney, Australia
  • HIMSS Annual Convention, “Trust in Regional Exchange Supports Patient-Centered Research, April 2015 Chicago
  • CHIA Annual Convention, “Big Data and Analytics Needs Governance”, June 2014, Santa Clara, CA
  • AHIMA 2014: Real-time Analytics for Clinical Research and Healthcare Operations
  • IFHIMA 2013: Big Data and Predictive Analytics are Transforming Healthcare
  • IFHIMA 2013: Information Governance and Information Lifecycle: Unlocking the Value of Your Structured and Unstructured Data Chapman University and Interface Foundation of America 2013, , 44th Annual Symposium: Big Data and Analytics
  • AHIMA 2012, Health Information Integrity Summit, Keynote Address: Big Data is Coming to Healthcare: Are you Ready?
  • HIMSS AP 2012: Managing Patient Identities, A Global Perspective
  • HIMSS 2012: eHealth’s Pivotal Role in Healthcare Transformation: A Global Perspective
  • IBM IOD 2011: Big Changes Ahead: Is your Data Ready for Healthcare Reform and Accountable Care
  • HIC Australia 2010: Provider Registries: A Heightened Demand in the New Decade
  • CHIA Keynote 2011: The World of Data Exchange
  • HIMSS 2007: Successful Patient Identification and Interoperability Across the 49th Parallel, 2007


  • AHIMA Pioneer Award 2013
  • AHIMA Discovery Award 1997
  • CHIA Distinguished Member 2001
  • Workgroups at HIMSS, AHIMA, IFHIMA, CHIA addressing information governance, patient identity, data quality, health information exchange, standards, privacy